FAQ
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Prospective Tenants
Apartment Information
Do you have a list of available apartments?
Our current list of available apartments can be found here. If you have additional questions about a particular unit, please call 1.866.758.3831
Do Paper Street apartments offer any amenities?

Paper Street buildings offer many different amenities. Typical amenities might include: On-site laundry, in-unit laundry, building security cameras, gated entry, cable TV, free heat, outdoor space, air conditioning, granite countertops. new appliances, hardwood floors, parking etc. For information on specific unit amenities, call us at 866.758.3831 or view our available units here .

Does the rent include any Utilities?
Rent sometimes includes water and garbage service if you are renting an apartment or condo unit. Single Family Homes often do not include any utilities. Only some apartments include free heat (to be indicated in the lease). Utility responsibilities are always detailed in the lease agreement.
Does Paper Street offer units with heat included?
Paper Street has many units that include heat. Please ask your leasing agent for further information.
How much does it usually cost to heat an apartment?
This can vary based upon appliance usage, the type of heating source and other factors.  Payments are made directly to your gas provider. If you are responsible for the heating cost, Paper Street does provide prospective tenants a heating cost disclosure for each specific unit applied for.
Does Paper Street allow pets?

Some of our apartments are pet-friendly. Please consult with your Leasing Agent or Property Manager regarding the specific pet-policy of your building. Properties that are pet-friendly typically have the following rules and restrictions:

Maximum number of pets: 2

Maximum weight per pet: 35lbs.

Fees: $250 non-refundable Pet Fee

Breed restrictions may also apply.

Service Dogs are exempt from all restrictions. The pet owner must provide detailed documentation to support the use of a service dog.

Are there maximum occupancy rules for your apartments?

Studio = 2 max

1 bed = 3 max

2 bed = 4 max

3 bed = 6 max

4 bed = 7 max

Does Paper Street charge any Move-in fees?

After your application is approved you will need to pay:

1. A non-refundable Move-in fee that can range between $200 to $700

2. Move-in fees may vary by property address or unit size.

3. First month’s rent (including any required pet or parking fees)

Qualifying for a Paper Street Apartment Unit
Do you have minimum qualification criteria to rent a Paper Street apartment?

Paper Street does enforce minimum qualification requirements for renting our apartments. However, because Paper Street manages properties for different landlords, the qualifications may vary from one property to the next. Qualification criteria should always be consistent for any given property to be fair to all applicants. Paper Street complies with all Fair Housing laws. In general, Paper Street maintains the following guidelines for application:

Move Date: Must be moving within the next 60 days

Rental History: Must be at least 18 years of age

Eviction History: No evictions in past 3 years

Background: No Felonies within the last 10 years

Moving Papers: Must have access to your Moving Papers (Only applicable for Section 8 renters)

Co-Signer: Access to a co-signer (if necessary)

Income: Net income (after taxes) is two and a half times the monthly rent

Employment: Must be employed or have a permanent source of income or subsidy

If you would like a statement of specific reasons your application may have been declined, you may write in your request to our office at:

Paper Street Realty

1641 W Carroll Ave, Suite 201

Chicago, IL 60612

How do I schedule a showing?
Showings can be scheduled by calling 866.758.3831.
Does Paper Street accept Subsidy Programs such as Section 8 or LIHTF?

Paper Street does accept Section 8 vouchers and many other subsidy programs.  To inquire about your specific subsidy program, please call us at 866.758.3831.

Moving In
My application is approved, and I am ready to move in. How do I get my keys?

The following are required in order to receive your keys:

1. Completed and Signed Lease

2. First Month’s Rent

3. Full or Remaining Balance of the Move-in Fee

Do I need to pay a Security Deposit?
Most units do not require a Security Deposit. Please refer to your rental application or lease.
Is the Move-in fee refundable?
Move-in fees are non-refundable.
Does Paper Street prorate rent if I move in after the 1st of the Month?
Rent is prorated based upon the date you received your keys.
Does Paper Street have a Tenant Handbook?

Please download and review this SAMPLE version of our tenant handbook prior to your move-in date. If you have any questions or concerns, please notify your Leasing Agent or Property Manager.

 

Paper Street Tenant Handbook (pdf attachment)

Tenants
Paying Rent
How do I pay my rent?

Rent can be paid by credit card, debit card, check or money order using the following options:

1. Pay Rent Online at http://www.paperstreetproperties.com

2. Pay Rent Over the Phone by Calling 866.758.3831

3. Mail a Money Order or Check To:

Paper Street Realty

1641 W Carroll Ave, Suite 201

Chicago, IL 60612

Is rent due on the 1st of the month?
Rent must be received by the 1st of the month (unless explicitly stated otherwise on your lease) and late fees are assessed after the 5th.
Do you charge a late fee for rent paid after the 1st?
Rent is due on the first, however applicable late fees are assessed after the 5th of the month. Failure to pay rent on time may result in court and eviction procedures.
Keys & Mailbox Keys
Is there a charge to get additional keys for my unit and/or mailbox?
Paper Street charges $10 per additional key. Keys can be picked up at our office or directly from a Property Manager. Mailbox keys may not have spare copies available.  This could result in additional charges to change the lock.
Maintenance
How can I submit a maintenance request?

Maintenance Requests can be submitted using the following options:

1. Make the Request Online at http://www.paperstreetproperties.com

2. Make the Request Over the Phone by Calling 866.758.3831

General
Does Paper Street have an office location?

Our offices are located at:

Paper Street Realty

1641 W Carroll Ave, Suite 201

Chicago, IL 60612

Leasing Agents
Leasing for Paper Street Properties

If you are a leasing agent, please download and review the following files prior to leasing apartments for Paper Street:

Leasing for Paper Street Properties (pdf attachment)

Paper Street Leasing Guidelines for Agents (pdf attachment)

1641 W Carroll Ave, Suite 201, Chicago, IL 60612
PH :  1.866.758.3831  Email: team@paperstreetproperties.com
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